CONTINUOUS: $15 activation fee. First installment due following calendar day through automated payment system. Each installment billed monthly thereafter.

ANNUAL: Full Annual Membership Cost.

GROUP Pay in Full: Full Annual Membership fee (after applicable group discount)

GROUP Flex Pay: $15 activation fee. First installment due following calendar day through automated payment system. Each installment billed according to payment plan schedule. Based on Group discount tier.

• Family is defined as a maximum of two adults (ages 18+) and all children/youth (17 years of age and under) living at the same residence.

• Membership benefits apply only to the individual(s) assigned to the active membership. An exception applies to complimentary child minding services in which the parent/guardian must have an active MemberPLUS+ membership for a child to receive access.

• Current Members can upgrade to a membership of higher value at any time during their active membership term.

• All Memberships are non-transferable and cannot be downgraded.

• Modifications to membership may be requested. Administration fees may apply.

  • Please email Guest Services to submit your request.

• Any payment returned on account of either insufficient funds or bank/credit cancelation will be subject to a twenty-five ($25.00) administration charge. If payment is not received for the outstanding balance on account before the next scheduled payment date, the membership will be terminated.

• Restriction, cancelation, or termination of membership are obligated to pay account balances owed. Payment plan privileges may be affected.

• Membership fees may be subject to annual increases. Thirty (30) day written notice will be provided.

• All memberships are subject to GST.

• All memberships shall be subject to the governing rules and regulations of the RRC facility and membership policies.

• Wristbands must be worn at all times, while visiting facilities.

• Wristbands cannot be shared/ transferred to other individuals.

• RFID Smart Scan wristbands may be requested to be verified by RRC employee at any time.

• Lost, stolen, or misplaced Smart Scan RFID wristbands will result in a $25 replacement fee.

• Damaged wristbands (due to normal wear and tear) must be returned for complimentary replacement. Subject to maximum 1 replacement per term.

• Minimum term: 365 days from purchase date

• Annual/Group memberships can be cancelled if the member has a medical reason or is relocating.

  • If cancelling due to relocation the member is required to provide a forwarding address outside of the Wood Buffalo region.

  • If cancelling due to a medical reason, a medical certificate from a qualified medical practitioner is required.

    • Please submit request HERE

• Group & Annual Members may freeze membership once per term for up to ninety (90) consecutive days. Installment schedules will not be interrupted. Frozen time will be added to end of term.

  • Please click HERE to submit your request.

• Group Membership rates may be available, please check with your organization or company. Requests can be submitted by email.

• Minimum term: Three (3) successful billing cycles

• Continuous Memberships can be cancelled after three (3) successful billing cycles have been completed.

  • Please click HERE to submit your request