Facility Updates

Updated on May 10, 2020

Q: Which RRC facilities are closed to the public?

A: All RRC facilities including MacDonald Island Park, Anzac Recreation Centre, and Conklin Multiplex. 

Q: Why are RRC facilities closed to the public?

A: For the safety of our staff, members, and guests we have closed RRC recreation facilities due to the recommendations from Alberta Health Services in alignment with the prevention strategy for the COVID-19 outbreak.

Q: Why is Miskanaw Golf Club open to the public?

A: As part of the Government of Alberta's Re-Launch Strategy, Golf Courses in Alberta were permitted to re-open on May 4, 2020. Miskanaw Golf Club is operating with a number of restrictions and public health measures in place. Learn More

Q: When will all RRC facilities be re-opened to the public?

A:  As part of the Government of Alberta's Re-Launch Strategy, recreation facilities are slated to re-open in Stage 3. We currently do not have an anticipated re-open date, and will be sharing information with our members and guests as it becomes available to us. Please check our website and social media for all updates.

Q: How will this affect my RRC memberships?

A: All memberships including annual, corporate, continuous, monthly and punch pass holders, will be put on hold effective immediately including monthly payments. If you have any questions or concerns please contact MacDonald Island Park Guest Services at 780-791-0070, Anzac Recreation Guest Services at 780-793-6900, and Conklin Multiplex Guest Services 780-793-6970

Q: Can I cancel my RRC membership?

A: If you have any questions or concerns regarding cancelling your membership please contact MacDonald Island Park Guest Services at 780-791-0070, Anzac Recreation Centre Guest Services at 780-793-6900, and Conklin Multiplex Guest Services 780-793-6970.

Q: Myself or my child are registered for programming, how will we be compensated for this?

A: All programs currently running will receive a prorated credit onto their account for the remaining classes. Refunds can be requested through MacDonald Island Park Guest Services at 780-791-0070, Anzac Recreation Centre Guest Services at 780-793-6900, and Conklin Multiplex Guest Services 780-793-6970 in the form of a cheque.

Q: How does this affect user group bookings such as leagues and tournaments?

A: All immediate user group bookings are cancelled. The RRC team will be reaching out to these leagues with more information. Refunds can be requested through MacDonald Island Park Guest Services at 780-791-0070, Anzac Recreation Centre Guest Services at 780-793-6900, and Conklin Multiplex Guest Services 780-793-6970 in the form of a cheque.

Q: I purchased a ticket to an RRC event, what should I do?

A: Ticketing for all RRC events has been put on hold. Should an event be postponed or cancelled you will be contacted by the MacDonald Island Park Box Office by email or telephone with more information.

Q: Can I sign up for future programs?

A: Due to the temporary closure of RRC Facilities during the COVID-19 outbreak, program registration is not currently available. For any questions or concerns please contact our guest services team at 780-791-0070.